Effective Date: 7.7.26
Thank you for purchasing digital books (“Digital Products”) from harunmbijiwe.top. Please read this Refund Policy carefully before making a purchase.
1. Nature of Digital Products
All e-books, digital publications, downloadable resources, and other digital content sold on harunmbijiwe.top are intangible digital products delivered electronically. Because these products can be accessed immediately after purchase, they are generally not eligible for return or refund.
2. No Refunds After Delivery
Except as required by applicable law, all sales of Digital Products are final. Once a Digital Product has been delivered, downloaded, accessed, or made available through your account, no refund, exchange, or cancellation will be provided.
3. Circumstances Where a Refund May Be Considered
At our sole discretion, a full or partial refund may be granted if:
- You were charged more than once for the same Digital Product due to a payment processing error.
- You were charged but did not receive access to the purchased Digital Product, and we are unable to resolve the issue within a reasonable time.
- The Digital Product delivered is materially different from the description provided on the Website.
- A refund is otherwise required by applicable law.
4. Circumstances Where Refunds Will Not Be Granted
Refund requests will generally be declined where:
- You changed your mind after purchase.
- You no longer wish to read the Digital Product.
- You purchased the wrong Digital Product without contacting us before accessing it.
- You expected content that was not advertised.
- You experienced compatibility issues caused by your own device, software, or internet connection where the product was accurately described.
- You failed to read the product description before purchase.
- You claim dissatisfaction after downloading or accessing the Digital Product.
5. Technical Support
If you experience problems accessing, downloading, or opening a Digital Product, please contact us. We will make reasonable efforts to resolve technical issues or provide an alternative method of delivery where appropriate.
6. Unauthorized Sharing
Refunds will not be issued if we determine that a Digital Product has been copied, shared, distributed, reproduced, uploaded, or otherwise used in violation of our Copyright Policy or Terms and Conditions.
7. Requesting a Refund
If you believe you qualify for a refund under this Policy, you must contact us within 7 days of your purchase and provide:
- Your full name.
- The email address used for the purchase.
- The order or transaction number.
- The title of the Digital Product purchased.
- A detailed explanation of the issue.
We may request additional information to verify your claim.
8. Processing Approved Refunds
If a refund is approved, it will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider.
9. Changes to This Policy
harunmbijiwe.top reserves the right to amend this Refund Policy at any time. Any changes will become effective upon publication on the Website.
10. Contact Information
For refund inquiries or technical support, please contact:
harunmbijiwe.top
Email: admin@harunmbijiwe.top
Website: Harunmbijiwe.top